Your Profile

When you log into your TutorCruncher account, the first thing you'll see is your Dashboard. Here you'll be able to see all of the information that's relevant to you at a glance. This includes the amount of hours you've taught, the amount you've been paid, and also the number of students they have worked with over the last 30 days

The Dashboard is also made up of three sections, this includes:

Dashboard: This allows you to access data relevant to you. You'll be able to see how many students you've worked with, as well as your earnings over a 30 day period. There will also be an Actions Required section, which notifies you to complete any outstanding lessons or reports. Want to see how much you are owed for completed lessons? No problem, that figure will also be visible there under Yet to be paid.

Overview: You can view your own analytics within this section, so you'll be able to see how well you're doing over time with an agency. The Overview section contains two separate graphs relating to Hours Taught & Amount Paid, allowing you to analyse your own performance over time.

My Profile: Your profile allows you to showcase your Qualifications, Skills and relevant Documents to agencies. You can add more details to your profile, such as your contact details, bank account, or any other information required by the company.


Your Jobs

Any jobs that you have been assigned to will be viewable from the My Jobs tab on the left-hand side of your dashboard. From here, you can click on jobs and view the lessons relating to that job, as well as the description of the job and how much the pay rate is as well.

Do you want to find out more about what subjects are the best to teach? Click here to read our blog post.


Your Teaching Skills

These are the skills you can teach. To add or edit skills, click on the edit symbol next to ‘Teaching skills’. Select a subject and the levels you can teach it at, add another if necessary, and click submit when you are done.

If you can teach a skill but can’t find it on the list ask the company you are working with to add a custom subject.

Want to learn about what other skills can help you become the best tutor? Click here


Your Qualifications

This is the place to list all relevant qualifications, both academic and industry, that would make you suitable to work for the company.

To add a qualification, click on the plus symbol, enter the relevant information, and click Submit. If you require additional qualification levels, not on the list, ask your company to create the required custom qualification levels.


Your attended Institutions

Institutions show where you received your qualifications. Other notable institutions you attended but didn't get qualifications from can also be included.

If there is an institution that you would like to add but is not in the list, you can add it by going to Add Institution, and clicking Add Custom Institution.


Your Availability

Setting your availability will ensure that only lessons within the set period of time can be scheduled for you.

Go to your Dashboard and click the 'Set Availability' button. Select the available start and end times, then click the dates on the calendar where applicable, and click 'Save'. Alternatively, you can create availability for several dates at once by clicking the 'Mass Create' button and filling in the details.


How to apply for a job

To view a list of jobs available for application go to Available Jobs.

View all available jobs.

This page gives you an overview of all the jobs you can apply to. You can filter the jobs by the degree of qualification and view more details by clicking on the job. Apply from either the ‘Available Jobs’ page or the job’s page itself. On the application form, you will be asked to fill out a short description about why you are a good choice for this job.

Apply for a job via TutorCruncher.

Apply for a job via TutorCruncher.

Depending on the company you are working with, you will get an email telling you if your application has been accepted or rejected.

You can view your pending applications by going to the Current Applications page in the menu.


How to add a lesson as a tutor

You can add a lesson to a job that you are assigned to. This is how you log your hours/submit a timesheet.

Step by step process

  • To add a lesson, first, go to the job you want to add a lesson to.

  • Click ‘Add New Lesson’

  • Fill in the date and times of the lesson, as well as a short description.

  • If you create the lesson in the past, upon submitting you will be asked to fill in a lesson report that will be sent to the client.

  • The lesson is now created as completed.

  • You can see a link back to the job here.

  • If you create the lesson in the future, the lesson will be created as ‘Planned’.

  • You can mark it complete at a later stage by clicking on it, and clicking 'Mark Complete'

  • To have a lesson repeat in the future go to a lesson and click on the Actions button. You can then choose the option for ‘Repeat’.

  • Set further definitions for the lesson and click Save.

  • The lesson status can be Planned, Cancelled, Cancelled but chargeable, or Complete.


How do I access the online whiteboard/video chat?

TutorCruncher Online Integrations makes teaching students online even easier. The online tools you use to connect with your students can be accessed from your tutor dashboard or via each scheduled lesson.

If you have an upcoming lesson with a student, that is being hosted online you can just click the Online Integration button and instantly be connected to a unique room for you and your students. Depending on which online whiteboard you are using, you can use the different integrations to create engaging and interactive lessons for your students, regardless of the subject.

We currently have a number of whiteboard options available through TutorCruncher, which you can find out more about here. If you would like to utilize one of these tools, please get in touch with your tutoring agency.

Unsure about how to get the most out of your online lessons? Read our guide to tutoring online!


How to add an expense

You can add an expense to a lesson or job; which are generally used to claim money for travel, books etc.

Step by step process

  • On either a job’s or a lesson’s page, navigate to the Activity tab and then scroll down to 'Expenses'.

  • Fill in the description, date and amount. Select the category that reflects the type of expense you are entering, and select the relevant client, job and lesson (if applicable).

Specify your expense further and click 'Submit'.

Specify your expense further and click 'Submit'.

  • Once you click submit, the client will be charged when they are next invoiced, and you will receive the funds after that, providing the company agrees with your claim.

  • If you want to enter a document to substantiate the claim, you can go to the job and upload a document.

Upload a document to explain the expense you generated.


What is a Lesson Report?

Reports allow you to keep track of the students' progress. When a lesson is marked as complete, you may be prompted to fill in a lesson report to track how well a student is doing.

How to I access Lesson Reports?

You can access any lesson reports that have been created for Lessons by going to the lesson page & then choosing the Expenses and Reports tab. You also have the ability to create reports for any lessons that are awaiting ones from here too.

If you have marked a lesson as Complete but haven't written a report for that, you can simply go to Expenses & Reports and then choose the +Create option


The Global Profile

As a tutor, there may be instances that you have applied to, or signed up to different agencies. In order to facilitate this, we've given tutors the option to set up a Global Profile. With a Global Profile, you can access all of the branches you have been assigned to using the one login. No more worrying about different passwords for different profiles, this feature allows you to use the one email and password across all of your tutor accounts.

When you create a new account with an agency using the same email address as an existing one, you will see a banner appear on your dashboard or during the sign-up process prompting you to link accounts. Linking your profiles will allow you to access all your accounts with one login. This will also allow you to create a Global Profile, which can allow you to copy certain information from one branch to another. This can be accessed by going to the top right-hand side of your login.

However, there are also areas of a profile which cannot be copied over. These include:

  1. Skills & Qualifications

  2. Documents

  3. Institutions

  4. Resume

Why? As the TutorCruncher system is highly customisable lots of agencies will use subjects and qualifications. Furthermore, lots of agencies have custom tutor profile set-ups meaning different information needs to be entered for different agencies. Therefore for some agencies very different information needs to be entered, meaning copying this information over is not an option

FAQ'S

Q1) What does the figure for 'Amount Owed' represent on my dashboard?

'Amount Owed' is the sum of all unpaid lessons and expenses. Lessons that have been marked as 'Complete' would be included in the Amount Owed figure.

Q2) Why can't I see any available jobs?

If you are trying to view available jobs from your login but can't, then it would be best getting in touch with the tutoring agency directly. Agencies have control over the visibility of jobs and tutors access to these as well.

Q3) Why can’t I access a job?

There may be times that you are greeted with an ‘Error 403’ page when trying to access a job from your login. In instances like this, there could be a couple of reasons you can’t access it. The first is that you may have been assigned to a lesson within a job, but not to the main job page. Another possibility is that your profile has a ‘Dormant’ status. In situations like this, it would be best to contact an admin to help look further into this.

Q4) Why can't I add/edit a lesson?

There are two possible reasons for this, these are:

  • The lesson is on a sent or Paid Invoice or Payment Order. The invoice or payment order has to be marked as void to edit these lessons.

  • The job is marked as Finished. The job has to have any status other than Finished to edit lessons.

In both cases, you will need to contact an administrator to resolve the problem.

Q5) Can I request to have my tutor profile deleted?

You can indeed! Navigate to the top right-hand corner of your dashboard, and select the branch you no longer wish to have a profile with. Then go to Account, and select the tab at the top of the page for ‘Request Account Erasure’. A prompt will appear asking if you want to provide any further details on why you wish to be deleted from the system. Once you are happy to request account erasure, click save.

Q6) Can I copy my details from one TutorCruncher agency to another?

Yes, some of your tutoring details can be copied over from one branch to another by linking your tutoring accounts through the Global Profile.

Q7) Why can't I edit a Lesson Report?

You might not be able to edit a lesson report if there has been a raised invoice or payment order linked to the lesson.

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