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Issuing Refunds and Credit Notes

Learn how to issue refunds or credit notes for Invoices.

Written by Maahi Islam
Updated over 3 weeks ago

To refund a paid Invoice:

  1. Navigate to the Invoice.

  2. Click 'Issue Credit Note/Refund'.

  3. In the Credit Note panel, provide a description and select the reason for the refund.

    An example of where to locate the "Issue Credit Note/Refund" button on a paid Invoice.

  4. Choose whether to refund the payment or leave the amount as credit on the Client's account.

Refund Payment option highlighted.

Note: Refunds are always returned via the same method the original payment was made. If the charge was paid through Stripe, please note that partial refunds aren’t supported within TutorCruncher - only full refunds can be issued.

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