The Billing page (found via System > Billing) is where you can manage your account’s billing details, payment methods and price plan. You can also add a phone support package to your subscription here, alongside track the Invoices TutorCruncher sends to your organisation.
This page also contains a panel that includes a breakdown of your monthly invoice’s fees and rates. More information about TutorCruncher’s fees and charges can be found here.
An example of a Billing page.
Changing your price plan
Simply select the Change price plan button found on the Fees panel to open the Change Price Plan panel. Here you can adjust your price plan using the dropdown menu, and change the currency your organisation is billed in using the Billing Currency dropdown menu.
Note: Changes to your price plan will not take effect until the following month.
Support Package
The 'Phone Support' Package gives you the option to phone our support staff to get help with issues you are experiencing. This package also means you can book in training sessions for free.
Your support package can be adjusted by clicking the Add support plan button to open the Change Support Plan pane.
Head to our website for more information about support packages.
Currencies you can pay TutorCruncher Invoices in
Currently, TutorCruncher Billing supports GBP, EUR and USD. You can choose to pay in whichever currency you feel most comfortable using.
Note: Our fees are not changed based on live conversion rates, meaning fluctuations in exchange rates will not directly affect our EUR/USD pricing.
Paying TutorCruncher Invoices using direct debit
If you'd like to pay for your TutorCuncher Subscription via direct debit, simply email info@tutorcruncher.com and ask to begin paying us via direct debit, we'll take it from there.
Editing Billing Details
The company name, email, country and address which will be used on TutorCruncher invoices can be edited via the Edit billing details button. Edit the details accordingly before clicking Save.
The Edit Billing Details panel.