There are two types of Safeguarding/Wellbeing Concerns you can report, depending on the seriousness of the issue: Not Severe and Severe.
Not Severe Concerns are issues that require care and attention but don’t meet the threshold for external or statutory reporting. These concerns can be managed internally within your organisation. Examples include a Student expressing occasional low mood or anxiety about exams, academic frustration or a lack of confidence affecting performance, or minor family stress that doesn’t pose an immediate risk.
Severe Concerns are more serious and should be escalated immediately, either to a senior member of staff or an external safeguarding body, because they may indicate a child is at risk of harm. Examples include disclosures or signs of physical or emotional abuse, indications of self-harm, evidence of neglect (such as a Student frequently arriving unwashed, underdressed or extremely hungry), or any situation where a child appears to be in immediate danger.
We have also given companies the option to enable a lock functionality. If a company chooses to enable the lock functionality, any Job or Lesson associated with a Severe Safeguarding/Wellbeing Concern will be temporarily locked. This means that no further actions can be taken on the Job until the concern has been reviewed and addressed.
Toggling the lock functionality.