Navigate to People > Administrators.
Select Create New Administrator.
Fill in the Administrator's details and the permissions you wish to grant them using the form, and then click Submit.
The email address holder for the account created will then receive a welcome email prompting them to set a new password and create their account (this welcome email can also be used in cases where users are experiencing difficulties logging in.)
Submit.
Note: The welcome email expires after three days, at which point the 'set password' link will no longer work. You can send resend a welcome email by navigating to the Administrator’s profile and selecting the Send Email button under the Communications tab. This will open a dropdown menu with an option to resend the welcome email. We only send the welcome email if the Administrator hasn’t already logged in.
Frequently Asked Questions
Can I copy an Administrator profile from one branch to another?
Yes - simply navigate to the Administrator’s profile, select Actions > Copy to another Branch. This will open the ‘Copy to another Branch’ panel, from where you can choose which branch to copy the Administrator to.