The content of the Reviews sent to your Clients can be customised using Custom Fields. Creating a new Custom Field that applies to Reviews will allow you to include extra fields on the Review for your Clients to complete, whether that’s a dropdown menu, a checkbox or a number. As with all Custom Fields, you can opt to make this a required field or make it available in the search filters.
To create one, navigate to System > Settings > System Customization > Custom Fields and select Add Custom Field, then set the ‘Apply To’ field to Review.
Creating a Custom Field for Reviews.