What are Actions?
Actions refer to any events in TutorCruncher that we record.
Where are actions shown?
Actions are shown in the Activity Feed of the user or thing you are viewing. They contain any actions that involved that thing.
For instance, the activity feed on a tutor's page shows anything that they do or has been done that involves them.
How do I view all activity for my branch?
You can view all activity in System > Activity Log. You can also filter actions on this page.
What are the actions, and what do they mean?
Here's a list of all possible actions in TutorCruncher, and what they mean.
Action | Key | Description |
A deferred payment failed | DEFERRED_PAYMENT_FAILED | When a Deferred Payment Fails. |
Added a Client to a Subscription | ADDED_CLIENT_SUBSCRIPTION | When a Client is added to Subscription. |
Added a Client to an Affiliate | ADDED_A_CLIENT_TO_AN_AGENT | When a Client is added to an Affiliate. |
Added a Custom Institution | ADDED_CUSTOM_INSTITUTION | When an Administrator or Tutor adds a Custom Institution. |
Added a desired Skill to a Job | ADDED_DESIRED_SKILL | When a desired Skill is added to a Job. |
Added a Document | ADDED_A_DOCUMENT | When a User uploads a Document. |
Added a Label to a Job | ADDED_A_LABEL_TO_A_SERVICE | When a Label is added to a Job. |
Added a Label to a User | ADDED_A_LABEL_TO_A_USER | When a Label is added to a Role/User. |
Added a Lesson Reminder | ADDED_APPOINTMENT_REMINDER | When a Lesson Reminder is added. |
Added a Note | ADDED_A_NOTE | When an Administrator adds a Note. |
Added a Public Document | ADDED_PUBLIC_DOCUMENT | When an Administrator uploads a Public Document. |
Added a Student to a Job | ADDED_SR_TO_SERVICE | When a Student is added to a Job. |
Added a Student to a Lesson | ADDED_SR_TO_APPOINTMENT | When a Student is added to a Lesson. |
Added a Tutor to a Job | ADDED_CONTRACTOR_TO_SERVICE | When a Tutor is added to a Job. |
Added a Tutor to a Lesson | ADDED_CONTRACTOR_TO_APPOINTMENT | When a Tutor is added to a Lesson. |
Added an item to a Credit Request | CREATED_PROFORMA_INVOICE_ITEM | When an Administrator creates a Credit Request Item. |
Added their bank details | ADDED_BANK_DETAILS | When a Client adds their Bank Account Details. |
Adjusted a Client's balance | BALANCE_ADJUSTMENT | When an Administrator adjusts a Client's Balance. |
Agreed to Terms and Conditions | AGREE_TERMS | When a User agrees to the Terms and Conditions. |
Applied for a Job | TENDERED_FOR_SERVICE | When a Tutor applies for a Job. |
Approved a Report | APPROVED_A_REPORT | When an Administrator approves a Report. |
Approved Reports | APPROVED_MULTIPLE_REPORTS | When an Administrator approved multiple Reports. |
Booked a Lesson | BOOKED_AN_APPOINTMENT | When a Client books a Lesson. |
Cancelled a booking | CANCELLED_A_BOOKING | When a cancels a booked Lesson. |
Cancelled a deferred payment | CANCELLED_DEFERRED_PAYMENT | When a Deferred Payment is cancelled. |
Cancelled a Lesson | MARKED_AN_APPOINTMENT_AS_CANCELLED | When a Lesson is cancelled. |
Changed a Client's Admin | CHANGED_CLIENT_ADMIN | When a Client's Client Manager is changed. |
Changed a Client's Affiliate | CHANGED_CLIENTS_AGENT | When a Client's Affiliate is changed. |
Changed a Client's status | CHANGED_CLIENT_STATUS | When a Client's status gets updated. |
Changed a Job's status | CHANGED_SERVICE_STATUS | When a Job's status is updated. |
Changed a Tutor's status | CHANGED_CONTRACTOR_STATUS | When a Tutor's status gets updated. |
Changed Custom Field Ordering | CHANGED_ATTRIBUTE_ORDERING | When the Custom Field order is changed. |
Changed Role | CHANGED_OWN_ROLE | When a User switches to a different Role. |
Changed Terms and Conditions | CHANGED_TERMS | When an Administrator updates the Terms and Conditions. |
Changed the default payment card | CHANGED_DEFAULT_PAYMENT_CARD | When a Card is set as the Default Payment Card. |
Changed their price plan | CHANGED_BILLING_PLAN | When a Company updates their Billing Plan. |
Changed their support plan | CHANGED_SUPPORT_PLAN | When a Company updates their Support Plan. |
Clicked an SSO Link | CLICKED_SSO | When a User clicks a Single Sign On (SSO) link. |
Client topped up | CLIENT_TOPPED_UP | When a Client tops up their Balance. |
Company status set to In Arrears | AGENCY_IN_ARREARS | When a Company's status is set to In Arrears. |
Company was terminated | TERMINATED_AGENCY | When a Company's status is marked as Terminated. |
Copied a Role to another Branch | COPY_ROLE | When a Role is copied over to a different Branch. |
Created a Broadcast | CREATED_A_BROADCAST | When an Administrator creates a Broadcast. |
Created a Client | CREATED_A_CLIENT | When an Client is created. |
Created a Credit Request | CREATED_PROFORMA_INVOICE | When an Administrator creates a Credit Request. |
Created a Custom Field | CREATED_AN_EXTRA_ATTRIBUTE | When a Custom Field is created. |
Created a deferred payment | CREATED_DEFERRED_PAYMENT | When an Administrator sets up a Deferred Payment. |
Created a Job | CREATED_A_SERVICE | When a Job is created. |
Created a Label | CREATED_A_LABEL | When a Label is created. |
Created a Lesson | CREATED_AN_APPOINTMENT | When a Lesson is created. |
Created a Location | CREATED_A_LOCATION | When a Location is created. |
Created a Payout | CREATED_PAYOUT | Occurs when a Payment Order is sent and creates a payout in Telleroo. |
Created a Quick Payment Credit Request | ADMIN_QUICK_PAY_PFI | When an Administrator creates a Quick Payment Credit Request. |
Created a Quick Payment Invoice | ADMIN_QUICK_PAY_INVOICE | When an Administrator quick pays for an Invoice. |
Created a Repeating Lesson | CREATED_A_REPEATING_APPOINTMENT | Occurs for each Lesson which is created via repeated Lessons. |
Created a Report | CREATED_REPORT | When a Report is created. |
Created a Student | CREATED_A_SR | When a Student is created. |
Created a Subscription | CREATED_SUBSCRIPTION | When a Subscription is created. |
Created a Task | CREATED_A_TASK | When an Administrator creates a Task. |
Created a Tutor | CREATED_A_CONTRACTOR | When an Tutor is created. |
Created Ad Hoc Charge | CREATED_ADHOC_CHARGE | When an Administrator creates an Ad Hoc Charge. |
Created an Administrator | CREATED_AN_ADMINISTRATOR | When an Administrator is created. |
Created an Affiliate | CREATED_AN_AGENT | When an Affiliate is created. |
Created Company | CREATED_AGENCY | When a User sets up an Company on TutorCruncher. |
Deleted a Broadcast | DELETED_A_BROADCAST | When an Administrator deletes a Broadcast. |
Deleted a Client | DELETED_A_CLIENT | When an Client is deleted. |
Deleted a Credit Request | DELETED_PROFORMA_INVOICE | When an Administrator deletes a Credit Request. |
Deleted a Custom Field | DELETED_AN_EXTRA_ATTRIBUTE | When a Custom Field is deleted. |
Deleted a Job | DELETED_A_SERVICE | When a Job is deleted. |
Deleted a Label | DELETED_A_LABEL | When a Label is deleted. |
Deleted a Lesson | DELETED_AN_APPOINTMENT | When a Lesson is deleted. |
Deleted a Location | DELETED_A_LOCATION | When a Location is deleted. |
Deleted a Note | DELETED_A_NOTE | When an Administrator deletes a Note. |
Deleted a Review | DELETED_A_REVIEW | When an Administrator deletes a Client's Reivew. |
Deleted a Student | DELETED_A_SR | When a Student is deleted. |
Deleted a Subscription | DELETED_SUBSCRIPTION | When a Subscription is deleted. |
Deleted a Tutor | DELETED_A_CONTRACTOR | When an Tutor is deleted. |
Deleted Ad Hoc Charge | DELETED_ADHOC_CHARGE | When an Administrator creates an Ad Hoc Charge. |
Deleted an Administrator | DELETED_AN_ADMINISTRATOR | When an Administrator is deleted. |
Deleted an Affiliate | DELETED_AN_AGENT | When an Affiliate is deleted. |
Deleted Card Details | DELETED_CARD_DETAILS | When Card Details are removed from a User. |
Edited a Broadcast | EDITED_A_BROADCAST | When an Administrator edits a Broadcast. |
Edited a Client | EDITED_A_CLIENT | When an Client is edited. |
Edited a Credit Request | EDIT_PROFORMA_INVOICE | When an Administrator edits a Credit Request. |
Edited a Custom Field | EDITED_AN_EXTRA_ATTRIBUTE | When a Custom Field is edited. |
Edited a Document | EDITED_A_DOCUMENT | When a User edits a Document. |
Edited a Job | EDITED_A_SERVICE | When a Job is edited. |
Edited a Label | EDITED_A_LABEL | When a Label is edited. |
Edited a Lesson | EDITED_AN_APPOINTMENT | When a Lesson is updated. |
Edited a Lesson and all future linked Lessons | EDITED_REPEATED_APPOINTMENTS | When repeated Lessons are updated. |
Edited a Location | EDITED_A_LOCATION | When a Location is edited. |
Edited a Note | EDITED_A_NOTE | When an Administrator edits a Note. |
Edited a Report | EDITED_REPORT | When a Report is edited. |
Edited a Student | EDITED_A_SR | When a Student is edited. |
Edited a Student on a Job | EDITED_SR_ON_SERVICE | When a Student on a Job is updated. |
Edited a Student on a Lesson | EDITED_SR_ON_APPOINTMENT | When a Student on a Lesson is updated. |
Edited a Subscription | EDITED_SUBSCRIPTION | When a Subscription is edited. |
Edited a Task | EDITED_A_TASK | When an Administrator edits a Task. |
Edited a Tutor | EDITED_A_CONTRACTOR | When an Tutor is edited. |
Edited a Tutor on a Job | EDITED_CONTRACTOR_ON_SERVICE | When a Tutor on a Job is updated. |
Edited a Tutor on a Lesson | EDITED_CONTRACTOR_ON_APPOINTMENT | When a Tutor on a Lesson is updated. |
Edited Ad Hoc Charge | EDITED_ADHOC_CHARGE | When an Administrator creates an Ad Hoc Charge. |
Edited an Administrator | EDITED_AN_ADMINISTRATOR | When an Administrator is edited. |
Edited an Affiliate | EDITED_AN_AGENT | When an Affiliate is edited. |
Edited Attended Institutions | EDITED_ATTENDED_INSTITUTIONS | When a Tutor edits their Institutions. |
Edited availability | EDITED_AVAILABILITY | When a Tutor's availability is updated. |
Edited Qualifications | EDITED_QUALIFICATIONS | When a User's qualifications are edited. |
Edited Skills | EDITED_SKILLS | When a User's skills are edited. |
Edited system settings | EDITED_SYSTEM_SETTINGS | When an Administrator makes changes to a Branch's or Company's settings. |
Edited their bank details | EDITED_BANK_DETAILS | When a Client edits their Bank Account Details. |
Edited their own profile | EDITED_OWN_PROFILE | When a User edits their own profile. |
Edited their own Qualifications | EDITED_OWN_QUALIFICATIONS | When a User edits their own qualifications. |
Edited their own Skills | EDITED_OWN_SKILLS | When a User edits their own skills. |
Entered new password | PW_ENTER_NEW | When a User resets their password. |
Exported accounting information | ACCOUNTING_EXPORT | When an Administrator exports a Branch's accounting information. |
Exported Jobs | SERVICE_EXPORT | When an Administrator exports data about Jobs. |
Exported Lessons | APPOINTMENT_EXPORT | When an Administrator exports data about Lessons. |
Exported Reports | REPORTS_EXPORT | When an Administrator exports data about Reports. |
Exported Users | EXPORTED_USERS | When an Administrator exports data about Users. |
Generated Credit Requests | GENERATED_PFIS | When an Administrator generates Credit Requests. |
Generated Invoices & Payment Orders | GENERATED_ACCOUNTING | When an Administrator generates Invoices and Payment Orders. |
Imported Custom Fields | IMPORTED_EXTRA_ATTRIBUTES | When a Custom Field is imported. |
Imported Users | IMPORTED_USERS | When an Administrator imports Users. |
Invited a Tutor for an interview | INVITED_CONTRACTOR_FOR_INTERVIEW | When an Administrator sends a Tutor an invitation for an interview. |
Logged in | LOGIN | When a User logs in. |
Logged out | LOGGED_OUT | When a User logs out. |
Made an Enquiry | CLIENT_ENQUIRY | When a Client makes an Enquiry. |
Marked a Lesson as complete | MARKED_AN_APPOINTMENT_AS_COMPLETE | When a Lesson is marked as complete. |
Marked a Payment Order as paid | MARKED_PO_AS_PAID | When an Administrator marks a Payment Order as paid. |
Marked an Invoice as paid | MARKED_INVOICE_AS_PAID | When an Invoice gets marked as paid. |
Marked Credit Request as paid | MARKED_PROFORMA_INVOICE_AS_PAID | When an Administrator marks a Credit Request as paid. |
Moved a Client in the Pipeline | MOVED_PIPELINE_STAGE | When an Administrator moves a Client in the Client Pipeline. |
Paid a Credit Request | ADMIN_PAID_PROFORMA_INVOICE | When an Administrator pays a Client's Credit Request. |
Paid an Invoice | ADMIN_PAID_INVOICE | When an Administrator pays an Invoice. |
Paid an Invoice from credit | PAY_INVOICE_FROM_CREDIT | When an Invoice gets paid from a Client's credit. |
Paid their Credit Request | CLIENT_PAID_PROFORMA_INVOICE | When a Client pays their Credit Request. |
Paid their Invoice | CLIENT_PAID_INVOICE | When a Client pays their Invoice. |
Raised a Payment Order | SENT_PO | Occurs once for each Payment Order when an Administrator sends Payment Orders. |
Raised an Invoice | SENT_INVOICE | Occurs once for each Invoice when an Administrator sends Invoices. |
Raised Invoices | SENT_INVOICES | Occurs every time an Administrator sends Invoices. |
Raised Payment Orders | SENT_POS | Occurs when an Administrator sends Payment Orders. |
Recorded consent to Terms and Conditions | RECORDED_TERMS_CONSENT | When an Administrator records consent to Terms and Conditions. |
Recovered a Client | RECOVERED_A_CLIENT | When a Client is recovered from the Rubbish Bin. |
Recovered a Custom Field | RECOVERED_AN_EXTRA_ATTRIBUTE | When a Custom Field is recovered from the Rubbish Bin. |
Recovered a Job | RECOVERED_A_SERVICE | When a Job is recovered from the Rubbish Bin. |
Recovered a Lesson | RECOVERED_AN_APPOINTMENT | When a Lesson is recovered from the Rubbish Bin. |
Recovered a Student | RECOVERED_A_SR | When a Student is recovered from the Rubbish Bin. |
Recovered a Tutor | RECOVERED_A_CONTRACTOR | When a Tutor is recovered from the Rubbish Bin. |
Recovered an Administrator | RECOVERED_AN_ADMINISTRATOR | When an Administrator is recovered from the Rubbish Bin. |
Recovered an Affiliate | RECOVERED_AN_AGENT | When an Affiliate is recovered from the Rubbish Bin. |
Removed a Client from a Subscription | REMOVED_CLIENT_SUBSCRIPTION | When a Client is removed from a Subscription. |
Removed a Label from a Job | REMOVED_A_LABEL_FROM_A_SERVICE | When a Label is removed from a Job. |
Removed a Label from a User | REMOVED_A_LABEL_FROM_A_USER | When a Label is removed from a Role/User. |
Removed a Student from a Job | REMOVED_SR_FROM_SERVICE | When a Student is removed from a Job. |
Removed a Student from a Lesson | REMOVED_SR_FROM_APPOINTMENT | When a Student is removed from a Lesson. |
Removed a Tutor from a Job | REMOVED_CONTRACTOR_FROM_SERVICE | When a Tutor is removed from a Job. |
Removed a Tutor from a Lesson | REMOVED_CONTRACTOR_FROM_APPOINTMENT | When a Tutor is removed from a Lesson. |
Removed their saved bank details | REMOVED_BANK_DETAILS | When a Client removes their Bank Account Details. |
Request a job | REQUESTED_A_SERVICE | When a Client requests a Job in their enquiry. |
Request a tutor | REQUESTED_A_CONTRACTOR | When a Client requests a Tutor in their enquiry. |
Requested a JavaScript review | REQUESTED_JS_REVIEW | When an Administrator sends his JavaScript to be reviewed. |
Requested password reset email | PW_RESET_EMAIL | When a User gets sent a password reset email. |
Requested their data be deleted | REQUESTED_DELETION | When a User has requested that they want their data to be deleted. |
Requested tutor reviews | REQUESTED_REVIEWS | When an Administrator sends a Client a request to review a Tutor. |
Resent a Payment Order | RESENT_PO | When an Administrator resends a Payment Order. |
Reviewed a Tutor | CREATED_A_REVIEW | When a Client creates a Review. |
Saved card details | SAVED_CARD_DETAILS | When Card Details are added to a User. |
Sent a Broadcast | SENT_BROADCAST | When an Administrator sends a Broadcast. |
Sent a Broadcast Preview | SENT_BROADCAST_PREVIEW | When an Administrator sends a Broadcast Preview. |
Sent a Client their Lesson schedule | SENT_CLIENT_APT_SCHEDULE | When a Client is sent their Lesson Schedule. |
Sent a Credit Request | SENT_PROFORMA_INVOICE | Occurs once for each Credit Request when an Administrator sends Credit Requests. |
Sent a Credit Request Reminder | SENT_PROFORMA_INVOICE_REMINDER | When an Administrator sends a Credit Request Reminder. |
Sent a job confirmation email to a client | SENT_SERVICE_CONFIRMATION_CLIENT | When a Job Confirmation Email is sent to a Client. |
Sent a job confirmation email to a tutor | SENT_SERVICE_CONFIRMATION_CONTRACTOR | When a Job Confirmation Email is sent to a Tutor. |
Sent a one off Email | SENT_ONE_OFF_EMAIL | When an Administrator sends a User a One Off Email. |
Sent a Welcome Email | WELCOME_EMAIL_SENT | When a Welcome Email is sent to a User. |
Sent an Invoice Reminder | SENT_INVOICE_REMINDER | When an Administrator sends an Invoice Reminder. |
Sent Credit Requests | SENT_PROFORMA_INVOICES | Occurs when an Administrator sends Credit Requests. |
Sent Notifications to Tutors | SENT_SERVICE_NOTIFICATIONS | When an Administrator sends Job Notifications to Tutors on the Job. |
Signed up as a Client | CLIENT_SIGN_UP | When a Client signs up to the Branch. |
Signed up as a Tutor | CONTRACTOR_SIGN_UP | When a Tutor signs up to the Branch. |
Switched to another Branch | SWITCH_BRANCH | When a User switches to a different Branch. |
Unsubscribed from emails | UNSUBSCRIBED_FROM_EMAILS | When a User opts out from receiving emails. |
Uploaded a Résumé | UPLOADED_A_CV | When an Administrator or Tutor uploads a Résumé. |
Voided a Payment Order | VOIDED_PO | When an Administrator voids a Payment Order. |
Voided an Invoice | VOIDED_INVOICE | When an Administrator voids an Invoice. |
Was asked for an automatic review for a job | REQUESTED_AUTO_REVIEW_FROM | When a Job review is requested automatically. |
Was Autocharged successfully | ACCOUNTING_ITEM_AUTOCHARGED | Occurs once for each Credit Request or Invoice when they are paid via Autocharge. |
Was created through the API | CONTRACTOR_WAS_CREATED_API | When a Tutor is created through the API. |
Was created through the API | CLIENT_WAS_CREATED_API | When a Client is created through the API. |
Was created through the API | SR_WAS_CREATED_API | When a Student is created through the API. |
Was created through the API | AGENT_WAS_CREATED_API | When a Affiliate is created through the API. |