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Terms and Conditions

Learn how to add and customise your company's terms and conditions here.

Written by Maahi Islam
Updated over 2 weeks ago

Most tutoring companies will have terms and conditions that their users have to accept in order to work with/for them or receive their services. TutorCruncher has built-in functionality for this, meaning you don’t have to manually send out terms and conditions whenever a user joins your platform.

Terms and conditions can be added or changed via System > Settings > Company Details > Terms and Conditions. Selecting this will open the Terms and Conditions panel, from here you can edit the body of text that will form your terms and conditions, adjust the title for your terms and conditions, and be able to select between whether or not you wish to notify your users of any changes made to your terms and conditions.

The Terms and Conditions panel.

With terms and conditions set, new users will be prompted to read and accept them upon initially signing in.

Frequently Asked Questions

What should I include in my Terms and Conditions?

It’s up to you! TutorCruncher does not provide template or guidance on what companies decide to include in their terms and conditions; we leave that decision entirely up to our valued customers. That said, terms and conditions will commonly clarify the following:

  • Privacy Policy

  • Terms of Service

  • Payment Policy

  • Refunds Policy

Can I have separate Terms and Conditions for different users?

No - only one set of terms and conditions can be made per branch. We recommend having separate sections for Tutors, Clients and Administrators on your terms and conditions, should this be necessary.

How do Terms and Conditions work if I've disabled Client login?

In cases where Clients are required to accept your terms and conditions, but you have disabled Client login, they will still be prompted to accept your terms and conditions via the Client welcome email sent upon setting their profile up.

An example of a Client welcome email in cases where Client login is disabled.

What if a user rejects my Terms and Conditions?

If a user rejects your terms and conditions, it will prompt them to submit an account erasure request and they will not be able to work with you or use your services.

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