Stripe is an integrated card payment system that allows Clients to directly pay their Invoices online. It is quick and easy to use, allowing you to take payment from your Clients and pay your Tutors automatically.
Clients can pay their Invoices online via a link in their Invoice emails or from their TutorCruncher account. Administrators can also collect money from Clients who have saved their card details.
Note: For companies based in the United Kingdom, the biggest benefit of this integration is that it allows companies to act as Employment Agencies.
Once your Stripe account is set up, your Stripe account overview and management pages are found under Online Payments in the main left-hand menu. This section gives you access to your payments, payouts, disputes, and account settings in one place. See Tracking Payments with Stripe for more detail on what's available there.
Note: The Online Payments section appears in the menu as soon as Stripe Connect is enabled on your branch — even before you have completed setup. If you are on a legacy Stripe setup or use GoCardless, your payment settings remain under System > Settings.
Creating a Stripe account for your company
To sign up to Stripe, navigate to Online Payments in the main left-hand menu and click Connect to Stripe. If you are registered with Companies House (for UK based companies), you will be asked to provide your CRN number. If you aren't registered with Companies House, and don't have a CRN number, simply check the 'I do not have a CRN' checkbox.
If you are a US based company, you will be asked to enter your Employer identification number (EIN). If you are sure that you do not have an EIN, tick the box for "I do not have an EIN" and click "Connect to Stripe".
Connecting to Stripe.
Linking your current Stripe account to TutorCruncher
You cannot link an already-existing Stripe account to TutorCruncher, but you can migrate all of your old customers to a new account. More on that in the FAQ below.
Frequently Asked Questions
What information can I see from my Stripe dashboard?
From your dashboard, you'll be able to see data relating to how much is on the way to your bank account, money you've earned that's not yet paid out, as well as your total earnings.
An example of a Stripe dashboard.
How do I enable 'require a postcode/zip code when saving a new card for a Client'?
You can enable 'Require zipcode/postcode when saving a new card for a Client' by navigating to Online Payments > Account and clicking the Settings cog button.
Enabling 'Require a postcode/zip code when saving a new card for a Client'.
How do I remove Stripe from TutorCruncher?
Navigate to Online Payments > Account and click the Settings cog button. From there, click the red Remove Stripe from TutorCruncher button.
How do I copy my customers from my old Stripe account to my new Stripe account?
You will first need to create a new Stripe account to be linked to your TutorCruncher account. Then, you will need to follow the steps here before reaching out to the team at support@tutorcruncher.com requesting a Stripe data migration.
Note: Migrating Stripe customer data over will not change your TutorCruncher workflow or platform in any way - all of your Clients payment details will be seamlessly saved to their profiles, so you can continue to take card payments as normal.