Stripe is an integrated card payment system that allows Clients to directly pay their Invoices online. It is quick and easy to use, allowing you to take payment from your Clients and pay your Tutors automatically.
Clients can pay their Invoices online via a link in their Invoice emails or from their TutorCruncher account. Administrators can also collect money from Clients who have saved their card details.
Note: For companies based in the United Kingdom, the biggest benefit of this integration is that it allows companies to act as Employment Agencies.
The Stripe Account Overview page is found via System > Settings > Payment Integrations > Card Payments with Stripe and contains an overview of your Stripe account, including processed transactions, a record of any payments made via Stripe to your company, as well as a schedule of future payouts to your company and any transactional disputes. Here you can also use the View account in Stripe button to view your Stripe dashboard.
An example of a Stripe Account Overview page (user-specific account information has been censored here).
Note: If you haven't yet created a Stripe account, you'll see a different screen to the above until you have successfully created and linked your Stripe account.
Creating a Stripe account for your company
To sign up to Stripe, navigate to System > Settings > Payment Integrations > Card Payments with Stripe and click Connect to Stripe. If you are registered with Companies House (for UK based companies), you will be asked to provide your CRN number. If you aren’t registered with Companies House, and don’t have a CRN number, simply check the ‘I do not have a CRN’ checkbox.
If you are a US based company, you will be asked to enter your Employer identification number (EIN). If you are sure that you do not have an EIN, tick the box for "I do not have an EIN" and click "Connect to Stripe".
Connecting to Stripe.
Linking your current Stripe account to TutorCruncher
You cannot link an already-existing Stripe account to TutorCruncher, but you can migrate all of your old customers to a new account. More on that below.
Frequently Asked Questions
What information can I see from my Stripe dashboard?
From your dashboard, you'll be able to see data relating to how much is on the way to your bank account, money you've earned that's not yet paid out, as well as your total earnings.
An example of a Stripe dashboard.
How do I enable 'require a postcode/zip code when saving a new card for a Client'?
You can enable ‘Require zipcode/postcode when saving a new card for a Client’ by navigating to the 'Settings' tab under System > Settings > Payment Integrations > Card Payments with Stripe.
Enabling 'Require a postcode/zip code when saving a new card for a Client'
How do I remove Stripe from TutorCruncher?
Simply navigate to your Stripe Account Overview before opening the ‘Settings’ tab and clicking the red Remove Stripe from TutorCruncher button to the right-hand side of the page.
How do I copy my customers from my old Stripe account to my new Stripe account?
You will first need to create a new Stripe account to be linked to your TutorCruncher account. Then, you will need to follow the steps here before reaching out to the team at support@tutorcruncher.com requesting a Stripe data migration.
Note: Migrating Stripe customer data over will not change your TutorCruncher workflow or platform in any way - all of your Clients payment details will be seamlessly saved to their profiles, so you can continue to take card payments as normal.