Navigate to System > Settings > Communication Settings > SMS Definitions before clicking ‘View’ on the row of the SMS Definition you would like to edit.
Previewing the ‘A Report was created for a Lesson’ SMS Definition.
Click the Edit button to make changes to the content of the SMS Definition. Here you can change the SMS Definition’s SMS text.
Editing the ‘Interview Invitation to Tutor’ SMS Definition.
Note: if the variable you are trying to call is not listed under the ‘Available Variables’ list, you won’t be able to use it in the SMS Definition’s body.
When editing an SMS Definition, you will see words enclosed in curly brackets (also known as Moustache templates), for example:
######{{ recipient_first_name }}These allow the system to retrieve information from the system to be placed in the SMS - the example here is for the name of the person receiving the SMS. Therefore, you will want to avoid changing or editing anything within these brackets, but you can move them around.
Note: One SMS is 140 characters long, so if your SMS exceeds this length you will send (and therefore pay for) multiple messages. This can also occur if your curly brackets variables are fed a long value with many characters, for example,
######{{ Company Address }}.