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SMS Definitions

Learn how to edit SMSs that are sent out to your users here.

Written by Maahi Islam

TutorCruncher’s SMS functionality allows you to send customisable text messages to a user’s mobile phone when a certain action is triggered. By saving a user’s mobile phone number to their profile, you can automatically have SMS reminders go out to your users from your company.

Navigate to Communications > Outbound SMS to find a list of your previously sent SMS notifications.

Note: SMS functionality is disabled by default for all new users. To activate SMS messaging in TutorCruncher, please reach out to support@tutorcruncher.com.

Once enabled, your SMS Definitions are all inactive by default - they will need to be individually enabled.

SMS Definitions refer to the templates of any automated SMS text messages that are sent via TutorCruncher to your users. Whenever a specific action is performed on your platform, such as an Invoice being raised, a Tutor applying to a Job, or a new Client joining your platform, a specific SMS Definition will be triggered.

You can view a categorised list of all possible SMS Definitions and their triggers via System > Settings > Communication Settings > SMS Definitions. Here you can also view and edit the contents of the SMS Definitions respective SMSs, and see which SMSs are enabled or disabled.


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