TutorCruncher's SMS integration allows you to send customisable text messages directly to a user's mobile phone when a certain action is triggered. By saving a user's mobile phone number on their profile, you can automatically have SMS reminders go out to your users from your company.
Once enabled, you can view every SMS sent from your account via Communications > Outbound SMSs. The templates behind each message are your SMS Definitions, found under System > Settings > Communication Settings > SMS Definitions.
SMS pricing varies from country-to-country. To see the price per SMS that will apply to you, look for your country in the list here on our SMS pricing page.
Note: if you would like to enable the SMS notifications service for your company, please get in touch with our support team using the in-app chat or by emailing support@tutorcruncher.com. Until it is switched on, the Communications > Outbound SMSs menu item will not appear.
Frequently Asked Questions
Why is there an SMS cap?
We have an SMS spending cap in place so users are aware that they have hit their threshold for sending out SMS notifications. You could be liable to be charged an additional fee if you were to go over this cap, so we have this in place to stop that from happening.
If you want to have that cap increased, please get in touch with our support team using the in-app chat or by emailing support@tutorcruncher.com.
When can I raise my SMS cap?
We understand that you wish to keep your Clients up to date via email and SMS notifications, so when it comes to increasing your SMS cap, we raise this incrementally at the beginning of each month as and when requested. We won’t want you to incur unnecessary charges, so we increase this gradually to see what cap works best for your company.
Can I set up my number to receive replies to the SMS notifications I send out?
Unfortunately, you cannot assign a mobile number to your TutorCruncher account to receive replies to automated SMS notifications.
Do Lesson Reminders count towards my SMS spend?
Yes. Once SMS is enabled on your account, Lesson Reminders go out by SMS as well as by email, and each SMS is charged at your usual rate.