Google has placed my users wrongly, why?

We've integrated with Google Maps to place your users as best we can, and sometimes Google cannot find the address you have typed in.

If you type in the exact address from the client profile on Google and it is doesn't give you a map with the location, then that is not an address that Google understands. You can try changing it to something that does work with Google, and then editing the client's profile accordingly.

How do I adjust the map?

To customise the map regarding the different role types, simply select the roles you'd like to see and click 'Filter'. To reset your selection, click 'Clear'.

You can make further adjustments concerning the geographical area displayed by entering an address and a radius in the respective bars on the right.

How do I adjust a users location?

Google sometimes places your users wrongly on the map, so you might want to edit their position. To do this, go to their profile and hover over the upper part of the map until the 'Edit Location' button appears and click that. You'll be able to move the marker to wherever it needs to go.

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