The user Map, found via People > Map, is a tool that can be used to pinpoint where your Clients, Students and Tutors are geographically located. It is a particularly useful tool for in-person tutoring.
The data gathered here can also be used for marketing purposes. For instance, if you have numerous Tutors but few Students in a particular area, it might be an indication to increase your marketing efforts there.
Customising your search
To customise which user types appear on the Map, go to People > Map, select the roles you would like to view from the options and click Filter. You can also adjust the geographical area of the Map by entering an address and a radius in the two fields on the right.
Select 'Only show active users' to filter out any users who are pending or dormant.
The user Map, filtered to show only a company's Clients.
Reasons your users are not showing up on the Map
The most common explanation is that the address entered is not recognised by Google Maps. Google interprets the address based on the user address details listed on their account in TutorCruncher. Where this happens, alter the address to one that is compatible with Google Maps via People > Clients > select the Client > Edit Profile, or the equivalent path for a Student or Tutor.
Matching Tutors to Students based on their geographic proximity
Go to People > Map, input the Student's address, select a radius and the 'Tutor' role type, then use the Filter button. The Map should update to only show Tutors within that area.
Note: The Map plots user home addresses, so treat any screenshots or screen shares of this page as containing personal data. Viewing it requires the 'View Operations' permission.