A Tutor’s profile will have a status associated with it. There are four statuses a Tutor’s profile could have:
Pending: The profile is under review and requires approval from an Administrator before they will be able to access full functionality. Pending Tutors cannot apply to new Jobs, mark Lessons as ‘Complete’ or raise Ad Hoc Charges.
Rejected: The Tutor’s profile was rejected for not meeting all requirements. Rejected Tutor’s logins will be disabled and they won't have any further access to your system.
Dormant: The company can have automated settings to change the Tutors profile to Dormant if the profile is inactive for a set number of days. Dormant Tutors have the same level of access as ‘Pending’ Tutors.
Approved: The profile has been approved by the company and/or is active. Approved Tutors have full access to TutorCruncher.
To change a Tutor’s status, navigate to the Tutor's profile, and select Actions > Set Status. From here you can select the status you wish to give the Tutor’s profile via the dropdown menu.
An example of a Tutor’s profile, with the Set Status dropdown menu highlighted.
Approved Tutors will have access to browse and apply to Jobs that you list as available, but will not have access to Client lists or any sensitive data.
Rejected Tutor’s logins will be disabled and they won't have any further access to your system. Tutors will receive an email if their status changes.
Tutors who are marked as ‘Pending’ or ‘Dormant’ can view only the information relevant to them. This means they can fill in their own profiles, including inputting teaching skills and qualifications, uploading a CV and filling in the Custom Fields you created. They will not be able to apply to Jobs or be assigned to any Jobs.
You can automatically mark Tutors as ‘Dormant’ via System > Settings > People & Activity > People - navigating here will open the People panel, from which you can toggle whether or not you’d like to automatically mark idle Tutors as 'Dormant', and specify the number of days a Tutor has to be idle before this happens.
The People panel.
TutorCruncher will consider a Tutor to be idle when there hasn't been any activity from that Tutor in our system after a predetermined period of time. A Tutor will be set to 'Dormant' when both:
The Tutor hasn't performed any actions on their TutorCruncher profile within the specified number of days.
The Tutor’s profile hasn’t been edited by an Administrator within the same period.
Note: User profile statuses (including that of Tutors) are hardcoded into TutorCruncher. As such, they cannot be altered or customised.