When a Job is created, the ‘Available for Application’ status is applied by default. This means that the Job will appear in the ‘Available Jobs’ list when Tutors navigate to the ‘Available Jobs’ tab on their dashboard. They will be shown the Job’s name, description and Pay Rate. They will not be shown the assigned Client’s name or address or how much the Client is being charged.

An example of a Job as it appears in a Tutor’s ‘Available Jobs’ page.

Once a Job has been marked as ‘Available for Application’, notifications can be sent out to your Tutors informing them of the available work via Activity > Jobs > select the Job > Send Job Notifications. To keep these notifications relevant to the right Tutors, you can specify desired or required skills for that Job to filter out the list of potential Tutors (you can also add filters based on a Tutor’s Location or Label).

You can then choose to notify all Tutors whose profiles have been marked as ‘Approved’, or only those with all of the required skills, or any Tutors who have at least one matching skill. Using skills in this way means that you can ensure that your Tutors only receive notifications for Jobs that are relevant to them.

By default a Tutor applies at the Job’s current Pay Rate. If you want Tutors to be able to name their own rate instead, tick ‘Allow Proposed Rates’ on the Job via Activity > Jobs > select the Job > Actions > Edit. A rate box then appears on the application form, and a Tutor who leaves it blank applies at the Job’s rate.

Every application records the rate it was made at, so a later change to the Job’s Pay Rate does not quietly move an application that is already open.

Once a Tutor has applied to a Job, you can view their application via Activity > Jobs > select the Job > Matching, and either view further details of their application by clicking their name or decide on it with the Accept Application or Decline Application buttons.

A Tutor’s application to a Job as it appears in the ‘Matching’ tab.

Viewing the details of a Tutor’s Job application.

Accept Application opens a confirmation window rather than accepting straight away. Accepting adds the Tutor to the Job, and sends them the ‘Application Accepted’ email if that Email Definition is turned on, which it is by default. Email Definitions are managed via System > Settings > Communication Settings > Email Definitions.

Depending on the Job, the window can ask you two further things:

Decline Application also opens a window, where you can write a message to go into the Tutor’s ‘Application Rejected’ email, or pick one of your saved message presets. The message box only appears where that Email Definition is active.

Administrators and Client Managers can be notified of Job applications from Tutors if the relevant group of users has been selected from the ‘Group to notify when a Tutor applies to a Job’ dropdown menu found in System > Settings > People and Activity > Activity. Here you can choose whether to send Job application notifications to Administrators, Client Managers or both. There is also the option to disable Job application notifications altogether.

They are now Accept Application and Decline Application, and both open a confirmation window before anything happens. They sit in the same place, on the Job’s ‘Matching’ tab.

Yes. A Tutor can edit or withdraw an application while it is still open, and re-apply afterwards. Once you have accepted or declined it, the application is settled and keeps the rate it was decided at. A Tutor who re-applies does so at the Job’s current Pay Rate, unless the Job allows proposed rates and they had named one.

They keep the rate they were made at. When you accept one, the window asks whether to pay that rate or the Tutor’s default rate on the Job, so the change never applies silently.