Job confirmation emails can be sent to Clients or Tutors (or both) via Activity > Jobs > select the Job > Communications, then clicking the Send Email button in the ‘Related Emails’ panel. This will open a dropdown menu prompting you to opt to send a confirmation email to either the assigned Tutor(s) or Client(s). Selecting one of these options will then open the ‘Send Confirmation to Tutor(s)/Client(s) panel, from where you can choose which users to send the confirmation email to from the ‘Send to’ dropdown menu and also choose which upcoming Lessons to include in the email.
Sending a Job confirmation email to a Client.
Job confirmation emails to Tutors contain:
Job confirmation emails to Clients contain:
The Lesson(s) date and time.
The Client’s Charge Rate for the Job.
The Tutor’s contact details.
The Job’s Location.
The assigned Client Manager who will be their point of contact.
As with all other automated emails sent via TutorCruncher, the contents of these emails can be adjusted via System > Settings > Communication Settings > Email Definitions. The relevant Email Definitions here are ‘Job confirmation email to a Tutor’ and ‘Job confirmation email to a Client’.