Where you need to clear a large number of Lessons at once, such as a series scheduled against the wrong Job or a term of sessions that is no longer going ahead, you can select and delete them together from the Lessons list rather than opening each one in turn. To delete a single Lesson, see here.
Deleting multiple Lessons
The Lessons list is reached via Activity > Calendar > Options > View in list. Tutors reach the same page via Calendar > Options > View in list.
The 'View in list' option within the Calendar's 'Options' dropdown.
Use the status tabs along the top of the table, together with the filters, to narrow the list down to the Lessons you want to remove.
Tick the checkbox beside each Lesson you want to delete. To select every Lesson shown on the page at once, tick the checkbox in the table's header row.
Select Delete selected Lessons, which sits above the table to the right of the status tabs. Once you have made a selection the button updates to show how many Lessons it will delete.
Check the number shown in the confirmation pop-up, then select Delete.
Selected Lessons on the Lessons list, with the delete button showing the number selected.
Note: The header checkbox only selects the Lessons on the page you are currently looking at, and the list shows 50 Lessons per page. To clear a longer series, work through it a page at a time.
Note: Deletion runs in the background, so a large selection can take a moment to clear from the list. Only one bulk deletion can run at a time, so wait for the first to finish before starting another.
Lessons you are not able to select
A checkbox only appears beside a Lesson you are able to delete. Where a Lesson has no checkbox, one of the following applies:
Its status is something other than 'Planned' or 'Pending'. Lessons marked as Complete, Awaiting Report, Cancelled or Cancelled But Chargeable have to be deleted one at a time via Activity > Calendar > select the Lesson > Actions > Delete.
It has a raised Invoice or Payment Order against it. Void these first via Activity > Calendar > select the Lesson > Accounting and the checkbox will then appear.
It sits on a Job that has been deleted.
You do not hold the permissions described below.
It has an unresolved serious Safeguarding/Wellbeing Concern against it and you are a Tutor rather than an Administrator. This only applies where Concern locking is enabled for your business.
Note: The 'Pending' status and its tab only appear where your business allows Clients to book Lessons themselves.
Permissions needed
Administrators need the 'Edit Operations' permission, which is set via People > Administrators > select the Administrator > Edit Profile. You can read more about Administrator permissions here.
Tutors can bulk delete as well, but only Lessons on Jobs where they hold 'Tutor can add and edit Lessons, and change the Job status to finished', 'Tutor can add and edit Lessons', or 'Tutor can edit Lessons'. These are set via Activity > Jobs > select the Job, then selecting the three dots next to the Tutor's name in the 'Tutors' panel and choosing Edit. You can read more about Tutor permissions on Jobs here. A Tutor set to 'Tutor can only mark Lessons Complete' will not see any checkboxes.
Without these permissions, neither the checkboxes nor the Delete selected Lessons button appear on the list at all.
Recovering Lessons you have deleted
Bulk deleted Lessons are not removed straight away. They move to System > Trash > Deleted Lessons, where they remain for 60 days before being permanently deleted. To restore one, select the three dots beside it and choose Recover. Access to System > Trash requires the 'Edit Operations' permission.
Recovering a deleted Lesson from the 'Deleted Lessons' tab in Trash.
Note: A Lesson cannot be recovered while its Job is also deleted. Recover the Job first via System > Trash > Deleted Jobs, then recover the Lesson.
Frequently Asked Questions
Why do some of my Lessons have no checkbox?
Only Lessons with a status of 'Planned' or 'Pending' can be bulk deleted, and only where you have permission to edit them and no raised Invoice or Payment Order is attached. The full list of reasons is covered in the 'Lessons you are not able to select' section above.
Does the header checkbox select every Lesson in my filter?
No. It selects only the Lessons displayed on the page you are viewing, up to the 50 shown per page. Any Lessons on later pages of the same filter are left unselected, so you will need to repeat the process on each page.
Can I bulk delete Lessons that have already been invoiced?
Not directly. Void the Invoice or Payment Order attached to each Lesson via Activity > Calendar > select the Lesson > Accounting first. Once nothing financial is attached and the Lesson is back to 'Planned' or 'Pending', its checkbox will appear on the Lessons list.