When you log into TutorCruncher, you are taken to the dashboard. This page contains an at-a-glance overview of relevant information to you, including any actions required (such as any Lessons that might need marking as complete or invoices to be raised for Ad Hoc Charges), an overview of how many hours you have worked vs. what you have been paid for (in the last 60 days) and a record past and upcoming Lessons.

An example of a Tutor dashboard.

You can select the ‘Overview’ tab to view your hours taught vs money earned visualized in a graph. You can also select the ‘My Profile’ tab to view your account’s information, including your contact details, bank account details, teaching skills, qualifications and any relevant documents that you might want to attach to your profile.

An example of a Tutor profile.

To view a list of jobs available for application, simply navigate to Available Jobs.

View all available Jobs.

This page gives you an overview of all the jobs you can apply to. You can filter the jobs by the date of creation, pay rate, subjects and your degree of qualification. You can also view more details by clicking on the job you’re interested in. Apply from either the ‘Available Jobs’ page or the job’s page itself.

On the application form, you will be asked to fill out a short description about why you are a good fit for this job.

Apply for a Job via TutorCruncher.

Depending on the company you are working with, you will get an email telling you if your application has been accepted or rejected.

You can view your pending applications by going to the ‘Current Applications’ page on the side menu..

Add a new Lesson to your Job.

The Lesson summary page.

You can find your Lesson schedule on the Calendar page where you can view your Lessons on the calendar or as a list.

Lesson schedule can be found on the Calendar page.

When you click on the ‘View in list’ button, the lesson schedule looks something like this:

List view of your Lessons.

Lessons that have not been marked as ‘Complete’ show up as ‘Awaiting Confirmation’. In order to mark them as completed, you have to simply navigate to the Lessons Summary page via ‘My Jobs’ and mark it as ‘Complete’.

Mark your Lessons as 'Complete' via the Lesson summary page.

TutorCruncher’s Online Integrations makes teaching Students online even easier. The online tools you use to connect with your students can be accessed from your Tutor Dashboard or via each scheduled lesson.

Access Online integrations via the Lessons summary page.

If you have an upcoming lesson with a student that is being hosted online, you can just click the ‘Online Integration’ button and you will instantly get connected to a unique room for you and your students.

Depending on which online whiteboard you are using, you can use different integrations to create engaging and interactive lessons for your students, regardless of the subject. We currently have a number of whiteboard options available through TutorCruncher, which you can find out more about here. If you would like to utilise one of these tools, please get in touch with your tutoring agency.

Reports allow you to keep track of the students' progress. When a lesson is marked as complete, you may be prompted to fill in a lesson report to track how well a student is doing.

You can access any lesson reports that have been created for Lessons by going to the lesson page & then choosing the Expenses and Reports tab. You also have the ability to create reports for any lessons that are awaiting ones from here too.

Accessing your Lesson Reports.

If you have marked a lesson as Complete but haven't written a report for that, you can simply go to Expenses & Reports and then choose the ‘Create’ option.

Accessing your Lesson Reports.

You can add an expense to a lesson or job; which are generally used to claim money for travel, books etc.

Raising an Expense.

Raising an Expense.

Upload a document to explain the expense you generated.

View your Expenses via the 'Expenses' section.

You can upload your documents by navigating to the ‘Documents’ section and clicking the ‘Single Document Upload’ option at the top of the page.

Uploading your Documents via the 'Documents' section

Alternatively, you can upload documents pertaining to a particular job by navigating to the job and uploading the document on the Job’s page.

Uploading your Documents on the Job.

In order to host lessons on Zoom, the first thing you will need to do is log into your TutorCruncher profile and choose the tab from the panel on the left-hand side of your account for ‘Add Zoom for Free’.

You would then choose the 'Add Integration' tab. From here, you will be redirected to a Sign In page where you will enter your email address & password associated with your Zoom account.

Adding Zoom to your account.

Once the Zoom account has been linked to your tutor profile, you will then be able to access your Zoom room from the panel on the left-hand side of their account.

Accessing Zoom integration via your account.

Accessing the Zoom room from the lesson page is just as easy as well. You can access your upcoming lessons by going to your Dashboard and clicking on the lesson from there. When on the main lesson page, you can click the More Details option and then the Zoom integration will be accessible from there.

Accessing Zoom integration via the Lessons page.

Adding Qualifications: This is the place to list all relevant qualifications, both academic and industry, that would make you suitable to work for a tutoring company.

Adding Qualifications.

To add a qualification, click on the ‘Add’ button, enter the relevant information, and click Submit. If you need to add additional qualification levels which are not on the list, then it would be best to reach out to the company you are currently working with to create the required custom qualification levels.

Adding Teaching Skills: These skills are your ultimate selling point. You can populate this section with subjects that you can teach and have them displayed on your TutorCruncher profile. To add or edit skills, click on the edit symbol next to ‘Teaching Skills’.

Select a subject and the level you can teach it at, add another if necessary, and click submit when you are done.

Adding Teaching Skills.

If you can teach a skill but can’t find it on the list, then the best thing to do would be to ask the tutoring company you are working with to add that custom subject from their side.

Your profile is still pending because it hasn't yet been approved by the Tutoring agency that you have applied with. In this scenario, it would be best to reach out to them to follow up on your application.

Setting your availability will ensure that only lessons within the set period of time can be scheduled for you with the company you are working with. To set your availability, you will need to go to your Profile section and then click the ‘Actions’ tab.

Setting Availability.

From here, you can decide whether you want to set that availability as Bulk, or if you want to choose individual days that you’re available for. Select the available start and end times, then click the dates on the calendar where applicable, and click 'Save'.

Alternatively, you can create availability for several dates at once by clicking the 'Mass Create' button and filling in the details as shown below.

How to Mass Create your availability.

Payment Orders are used in TutorCruncher to facilitate payments to Tutors. They provide both the company and the Tutor a breakdown of completed work and earnings. Payment Orders are typically generated by your Administrator once the associated Invoice for a completed Lesson has been paid, but they can still be generated ahead of payment as well.

You can access your Payment Orders by selecting the Payment Orders tab from the side bar of your dashboard. This page contains a list of all of your Payment Orders, including how much the Payment Order is for, how many items that it’s comprised of (Lessons, Ad Hoc Charges), the agency responsible for paying the Payment Order, when it was sent, and the Payment Orders payment status.

An example of a Payment Order page.

Here you can:

Note: When a company raises and confirms a Payment Order, that is just a record of the hours completed and what pay is owed to you - it’s possible for a Payment Order to be marked as ‘Paid’ but no money to arrive in the account.

This could be because the Administrator hasn’t yet processed your payment yet, or they have but the funds haven’t been transferred to your account yet. If they are using Split Payments then a likely explanation could be that Stripe is still processing the funds to your Stripe payouts account.

Note: Signing up for a Payouts Account is only available if the company you are tutoring with has this feature enabled on their account.

You can sign up for this by navigating to the Profile tab on their dashboard. From here, you'll be able to sign up on your profile under Express Payouts Account.

Creating a Stripe Payouts Account.

The next step is to choose the Sign Up Now tab, and this will redirect you to Stripe's sign up page (Similar to the one agencies fill out).

Stripe Sign up page.

Finally, you would need to review all of the details you have entered, just to make sure they are all correct.

Review your details on Stripe.

Stripe would then need to verify your account post which you can use your Stripe account for payouts.

Yes, this can be achieved via the Global Profile - read more about that below.

There are a few steps that you can take if you’re having trouble logging into your Tutor account:

As a tutor, there may be instances that you have applied to, or signed up with different agencies. In order to facilitate this, we've given tutors the option to set up a Global Profile. With a Global Profile, a Tutor can access all of the branches that they have been assigned to using a single login.

No more worrying about different passwords for different profiles, this feature allows you to use the same email across all of your tutor accounts.

Setting up your Global Profile.

When you create a new account with an agency using the same email address as an existing one, you will see a banner appear on your dashboard during the sign-up process prompting you to link your accounts.

Linking your profiles will allow you to access all your accounts with one login. This will also allow you to create a Global Profile, which allows you to copy certain information from one branch to another.

Your Global Profile can be accessed from the drop down menu by going to the top right-hand side of your login as shown below:

How to access your Global Profile.

Once a Global Profile has been created, all basic information including name, address, contact details etc. can be copied from one profile to the other.

However, there are certain aspects of your profile which cannot be copied over to your new profile. These include:

This is because the TutorCruncher system is highly customisable. Therefore, a lot of agencies will use different subjects and qualifications. Furthermore, many agencies have custom tutor profile set-ups which means different information needs to be entered for different agencies. Hence, copying this information over is not possible.

'Amount Owed' is the sum of all unpaid lessons and expenses. Lessons that have been marked as 'Complete' would be included in the Amount Owed figure.

If you are trying to view available jobs from your login but can't, then it would be best getting in touch with the tutoring agency directly. Agencies have control over the visibility of jobs and tutors access to these as well.

There may be times that you are greeted with an ‘Error 403’ page when trying to access a job from your login. In instances like this, there could be a couple of reasons you can’t access it. The first is that you may have been assigned to a lesson within a job, but not to the main job page. Another possibility is that your profile has a ‘Dormant’ status. In situations like this, it would be best to contact an admin to help look further into this.

There are two possible reasons for this, these are:

In both cases, you will need to contact an administrator to resolve the problem.

You can indeed. Navigate to the top right-hand corner of your dashboard, and select the branch you no longer wish to have a profile with. Then go to Account, and select the tab at the top of the page for ‘Request Account Erasure’. A prompt will appear asking if you want to provide any further details on why you wish to be deleted from the system. Once you are happy to request account erasure, click save.

Yes, some of your tutoring details can be copied over from one branch to another by linking your tutoring accounts through the Global Profile.

You might not be able to edit a lesson report if there has been a raised invoice or payment order linked to the lesson.